What Makes Us Different
Defined by Our People
We take a consistent approach to recruiting and skills development so that we can quickly deliver the right team, with the right experience and expertise, to every client.
Our consultants include medical doctors, engineers, business managers, civil servants, entrepreneurs, and research scientists. They join ZEN for the opportunity to apply their talents to complex, important challenges.
Practical Approach and Enduring Results
Our clients’ needs are constantly changing, so we continually seek new and better ways to serve them. To do this, we are bringing new talent into the firm, associate with local universities and developing new capabilities.
We serve clients at every level of their organization, whether as a trusted advisor to top management or as a hands-on coach for front line employees. Blending practical activities, group discussions and classroom learning to put recommendations into practice, to help develop workforce skills and drive operational for continuous improvement. We work with our clients to build the capabilities that enable organizations to achieve sustainable advantage.
Continuous Support: Clients Come First
Providing continuous support to our customers is one of ZEN’s core value. We take pride in providing continuous customer service after successful certification through quality and professionalism. We measure our success by our clients’ success.
Value for Money
We are committed to creating value for our clients that returns many multiples of their investment. We deliver tangible and positive change, not simply reports.
We set our standard for value creation extremely high. Our people are passionate about creating bottom-line results for clients. We hold ourselves accountable to our value delivered standards by engaging candidly within ZEN and with clients about the level of value created by our joint efforts.
Commitment to highest quality, professionalism and ethical standards in everything we do. Passion for results, completely aligning with our clients for their success.
Practical, “at cause” approaches that focus on getting the job done and turning decisions into action.
“One team” attitude, sincerity, respect and support in all our interactions. We believe that breakthrough ideas often result from the work of teams seeking to creatively solve real client challenges.
We represent our capabilities in deep intellectual integrity. Openness to the 0.5% possibility that current beliefs could be wrong.